Pyck
Building a mobile application for Android and iOS that simplifies laundry services and enhances customer experience through automation.
Pyck is an eco-friendly laundry service provider offering fast, reliable wash-and-fold solutions using sustainable methods to minimize environmental impact while delivering top-quality care for your garments.
Challenge
• Develop a cross-platform mobile app from scratch, supporting Android and iOS.
• Implement QR-code scanning on branded bags to automate order intake and real-time tracking, streamlining the customer journey and enhancing operational efficiency.
• Enable laundry staff to update order status, pickup time, and location in-app, improving workflow automation and communication.
• Integrate an in-app feedback mechanism and automated email invoicing, creating efficient customer service experience.
Solution
Mobile App Development
We delivered an intuitive React Native application available in English and Portuguese, streamlining order creation, status updates, and service ratings.
Real-Time Order Monitoring
Integrated QR-code scanning allows users and staff to track every stage of the laundry process directly on their smartphones, improving transparency and reducing errors
Back-Office Management
Built a dedicated back-office portal that enables laundry personnel to manage orders, apply discounts, adjust service locations and hours, and configure pricing.
Prototyping & Consulting
Provided end-to-end IT consulting including defining user flows, creating high-fidelity prototypes, and finalizing UI/UX designs before development.
Our success stories
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